Nugget - provide good service
I worked hard to learn C and used it to write some code centered around their learning library and then around Write Once Read Many optical drive technology on a Microsoft AT machine (in 1987). Then I worked hard to learn MS Quickbasic and wrote a client program called Guardian to monitor failures and page support team members when failures occurred. That program got installed in a Exxon refinery in 1988 and my bosses told me when it paged support workers quickly to respond to refinery failures it saved hundred of thousands of pounds in alerting people before the failure grew even bigger. I was amazed my little program did that but it was a huge success and the customer was happy, and my bosses were more than happy. This led to me going onsite and working with the refinery workers producing templates on the VM computers to output different format reports. This was quite simple technical work but it was my first experience onsite, my first time working with really smar...